WIHARTHIKO, . F. D. .; ARYANI, A. S. .; SUBANDI, K. .; TSANIYAH, L.; SUGARA, . V. I. .; HERMAWAN, H. Penilaian Harapan dan Kepuasan Pelanggan Lembaga Penilaian Kesesuaian menggunakan MetodaImportance Performance Analysis. Journal Of Human And Education (JAHE), [S. l.], v. 4, n. 1, p. 92–100, 2024. DOI: 10.31004/jh.v4i1.560. Disponível em: https://jahe.or.id.203-175-9-160.cpanel.site/index.php/jahe/article/view/560. Acesso em: 4 aug. 2026.